JLA

Photograph of a woman driving a car

Providing peace of mind to its social infrastructure customers through critical asset solutions

Date

Aug 2018

Sector

  • Business Services

Link

JLA provides ‘Total Care’ to its diverse social infrastructure customer base by looking after mission-critical equipment. From washing machines to fire alarms, JLA supplies over 25,000 customers with laundry, catering, fire safety and heating solutions. Its ‘Total Care’ proposition, combining equipment supply with guaranteed service response times for a contracted monthly fee, is why so many SMEs across the UK trust JLA with their business. JLA has also developed a market-leading ‘JLA Connect’ offering that remotely monitors critical equipment for its customers. For over 50 years the business has given peace of mind and value for money to a diverse range of customers including care homes, hotels, education providers and housing associations.

JLA benefits from a diversified, loyal customer base and long-term customer and supplier relationships that have underpinned the growth of the business so far. Combining this with our significant experience investing in and building businesses in the UK, we’re helping the company achieve organic growth both in its core laundry and catering solutions, as well as generating an increase in new services, including heating and fire safety. Its resilient business model, with recurring revenue through long-term contracts, means there are also exciting growth prospects in the care home, hospitality and student accommodation sectors.

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